Answers Anytime
If you have questions that just won't wait, you can call one of our registered nurses, toll-free, 24 hours a day. They'll help you decide if you should go to a medical facility, or give you advice about caring for yourself or your baby at home. They'll even offer to call back later to see how you're doing. Call the Blue Care Line toll free at 1-888-247-BLUE (2583).
If you need answers to questions about your health care coverage, call the Member Service number on your Blue Cross Blue Shield of Massachusetts ID card.